Specjalista Ds. Obsługi Klienta

Iron Mountain

Warszawa, Poland
On-site
Order processing and status monitoring
Client issue resolution
Professional communication with clients
Iron Mountain is seeking a Customer Service Specialist for their Warsaw office, focusing on customer order management and problem resolution. The ideal candidate should be detail-oriented, communicative, and possess analytical skills, with a preference for those having prior customer service experience

Job Summary

  • At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet.
  • We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics.
  • We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Matching Summary

Match Score: 75

Iron Mountain is seeking a Customer Service Specialist for their Warsaw office, focusing on customer order management and problem resolution. The ideal candidate should be detail-oriented, communicative, and possess analytical skills, with a preference for those having prior customer service experience.

Skills & Requirements

Must-have

  • Order processing and status monitoring
  • Client issue resolution
  • Professional communication with clients
  • Promoting brand value proposition
  • Meeting established SLA agreements
  • Accurate data collection and reporting

Nice-to-have

  • Proactive process improvement suggestions
  • Building professional relationships
  • Customer-first approach

Key Requirements

  • Communicative English proficiency
  • Advanced MS Office/Google tools knowledge
  • Analytical thinking skills
  • Teamwork abilities
  • Proactive work attitude
  • Goal-oriented
  • Ability to work under time pressure

Work Rights

Not specified

Tailored Resume

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