Office-flexible (minimum three days in-office per week)
Customer success programs evaluation
Roi analysis for programs
Loyalty predictor development support
Salesforce is seeking a Data & Analytics Manager for its renewals programs, focusing on maximizing the impact of customer success initiatives. The ideal candidate will have a strong analytical background in renewals and customer success, with skills in SQL and data visualization
Job Summary
The Senior Manager, Data & Analytics – Programs will play a critical role in ensuring Salesforce maximizes the impact of its renewal and growth initiatives.
This role will focus on building rigorous measurement frameworks, conducting ROI analyses to determine program effectiveness, and shaping recommendations on which initiatives should scale, pivot, or sunset.
Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.
Matching Summary
Match Score: 85
Salesforce is seeking a Data & Analytics Manager for its renewals programs, focusing on maximizing the impact of customer success initiatives. The ideal candidate will have a strong analytical background in renewals and customer success, with skills in SQL and data visualization.
Salary
Base: $117,400 - $177,600 annually (select cities $140,900 - $193,700); Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Customer success programs evaluation
ROI analysis for programs
Loyalty Predictor development support
Data-driven program opportunity identification
Cross-functional strategic partnership
Translating data into actionable recommendations
Nice-to-have
AI-driven workforce transformation
Agentic era innovation
Customer success driven by AI
Trailblazer mindset
Key Requirements
5-7 years analytics/strategy/operations experience
SaaS or subscription-based business experience
Proficiency in SQL and Tableau
Experience with program measurement and ROI analysis