Mid-market Account Director

Five9

Remote
Remote
Customer relationship management
Sales strategy development
Upselling and cross-selling
Five9 is seeking a Mid-Market Account Director to manage customer relationships and drive sales within existing accounts, focusing on upselling and cross-selling their cloud contact center software. The role requires a self-starter with a strong sales background and a proven track record in exceeding targets, particularly in the CCaaS or SaaS spaces. This position promotes a team-oriented culture while celebrating diversity and encouraging innovation

Job Summary

  • The Mid-Market Account Director is responsible for customer relationships and overall account strategy within a defined set of existing accounts.
  • This is a hunting role, however, it comes with a hunting license for a clearly defined list of customers already doing business with Five9.
  • We are looking for business athletes who are assertive team players - hungry, nimble, and intelligent - with the ability and willingness to close a mix of complex sales cycles, while maintaining the more day-to-day transactional business.

Matching Summary

Match Score: 85

Five9 is seeking a Mid-Market Account Director to manage customer relationships and drive sales within existing accounts, focusing on upselling and cross-selling their cloud contact center software. The role requires a self-starter with a strong sales background and a proven track record in exceeding targets, particularly in the CCaaS or SaaS spaces. This position promotes a team-oriented culture while celebrating diversity and encouraging innovation.

Skills & Requirements

Must-have

  • customer relationship management
  • sales strategy development
  • upselling and cross-selling
  • market and competitor analysis
  • revenue generation
  • lead generation
  • sales quotas

Nice-to-have

  • trusted advisor
  • business athletes
  • team-first culture
  • inclusive environment
  • authentic selves

Key Requirements

  • Minimum of 8 years of successful sales experience
  • CCaaS and/or SaaS experience
  • Agent count of 100 - 3,000
  • Success selling at the C-level
  • Proven sales hunter and closer

Work Rights

Not specified

Tailored Resume

Cover Letter