Workforce Planner

Pets at Home

Multiple Locations
**
Develop and maintain workforce plans
Forecast labour requirements
Analyze workforce and labour metrics
** Pets at Home is seeking a Workforce Planner to optimize staffing and forecasting across its retail network and support centers. The role focuses on data-driven insights and collaboration to enhance customer experience and operational efficiency. **

Job Summary

  • The role ensures the organization has the right people, with the right skills, in the right place, at the right time, balancing customer experience, team capability, compliance, and labor cost efficiency.
  • You will provide data-driven insights, workforce forecasts, and scenario modelling to support strategic and operational decision-making in a dynamic retail environment.
  • This is a highly collaborative role, partnering closely with Retail Operations, Finance, HR, and Talent Acquisition to deliver workforce solutions aligned to trading patterns and business objectives.

Matching Summary

Match Score: 75

** Pets at Home is seeking a Workforce Planner to optimize staffing and forecasting across its retail network and support centers. The role focuses on data-driven insights and collaboration to enhance customer experience and operational efficiency. **

Skills & Requirements

Must-have

  • Develop and maintain workforce plans
  • Forecast labour requirements
  • Analyze workforce and labour metrics
  • Deliver data-driven insights
  • Partner with Retail Operations, Finance, HR, and Talent Acquisition

Nice-to-have

  • Solution-focused mindset
  • Curious, commercially minded
  • Improving how things are done

Key Requirements

  • Proven experience in workforce planning, analytics, or people analytics
  • Advanced capability in Excel and workforce analytics tools (e.g., Power BI)
  • Ability to translate data into clear, compelling insights
  • Strong stakeholder engagement skills

Work Rights

Not specified

Tailored Resume

Cover Letter