Customer Service Associate

A.P. Moller - Maersk

Greer, SC, US
Base: $22-$23.50 ph; bonus/equity: not specified; ...
Not specified (potentially hybrid or fully onsite based on job description).
Answering incoming calls
Monitoring customer inquiries
Tracking and updating shipments
A.P. Moller - Maersk is seeking a Customer Service Associate in Greer, SC, responsible for providing excellent customer service, managing inquiries, and tracking shipments. The role requires strong communication skills and at least two years of customer service experience

Job Summary

  • The Customer Service Associate is responsible for answering incoming calls and providing excellent customer service.
  • They track, trace, enter, and update shipments, and make outgoing calls to follow-up on shipment status.
  • Maersk offers benefits including Medical, Dental, Vision, 401k with Company Match, Employee Assistance Program, and Paid Time Off.

Matching Summary

Match Score: 85

A.P. Moller - Maersk is seeking a Customer Service Associate in Greer, SC, responsible for providing excellent customer service, managing inquiries, and tracking shipments. The role requires strong communication skills and at least two years of customer service experience.

Salary

Base: $22-$23.50 per hour; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, 401k + Company Match, EAP, PTO

Skills & Requirements

Must-have

  • answering incoming calls
  • monitoring customer inquiries
  • tracking and updating shipments
  • excellent communication skills
  • technological aptitude

Nice-to-have

  • culture of honesty and integrity
  • family-like environment
  • multitasking ability
  • organizational skills

Key Requirements

  • High School or better
  • 2 years customer service experience

Work Rights

Not specified

Tailored Resume

Cover Letter