Customer Banking Specialist Relief - Central Victoria Area

CommBank

Warrnambool, Victoria, Australia
Exceptional customer service delivery
Clear articulation of financial terms
Customer-centric problem solving
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers

Job Summary

  • As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • As the Customer Banking Specialist Relief based out of our Warrnambool Branch, you’ll have in-depth conversations with every customer about how we can support their overall banking needs.
  • You’ll be part of a community that’ll support you professionally and personally, every step of the way.

Matching Summary

As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • Clear articulation of financial terms
  • Customer-centric problem solving
  • Working in a busy retail environment
  • Understanding the big picture for customers

Nice-to-have

  • Interest in career growth
  • Building customer financial wellbeing
  • Supporting Aboriginal and/or Torres Strait Islander Peoples

Key Requirements

  • Proven experience in Financial Services, Retail or Hospitality
  • Ability to ask the right questions and find solutions
  • Act with integrity and place the customer at the centre

Work Rights

Not specified

Tailored Resume

Cover Letter