Service Manager - 11 Month Contract - The Rec Room Brentwood

The Rec Room Brentwood

Brentwood, Alberta, Canada
Base: $50,000 - $55,000 cad; bonus/equity: not spe...
Full-time, onsite
Guest service excellence
High volume restaurant management
Protecting company assets
The Rec Room Brentwood is seeking a Service Manager for an 11-month contract, focusing on maintaining high standards of guest service, operational excellence, and employee management in a high-volume venue. The role emphasizes leadership, financial management, and adherence to safety regulations, offering a competitive wage

Job Summary

  • The Service Manager is responsible for ensuring policies, procedures, and standards are followed in guest-facing and culinary areas, protecting company assets, and maximizing sales and profitability.
  • Key responsibilities include maintaining seamless operations across amusement, F&B, guest service, and retail, ensuring facility cleanliness and safety standards, and executing gaming initiatives.
  • The role involves recruiting, training, and coaching management and staff, managing performance, and fostering a supportive, employee-centered environment to reduce turnover and improve morale.

Matching Summary

Match Score: 75

The Rec Room Brentwood is seeking a Service Manager for an 11-month contract, focusing on maintaining high standards of guest service, operational excellence, and employee management in a high-volume venue. The role emphasizes leadership, financial management, and adherence to safety regulations, offering a competitive wage.

Salary

Base: $50,000 - $55,000 CAD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Guest service excellence
  • High volume restaurant management
  • Protecting company assets
  • Maximizing sales and profitability
  • Ensuring legislative standards
  • Inventory and shrinkage management

Nice-to-have

  • Culture of hospitality and positive morale
  • Building bench-strength
  • Succession planning
  • Sharing best practices
  • Dynamic and changing environment

Key Requirements

  • 1-3 years of management experience
  • Post-Secondary education in business/hospitality preferred
  • Customer service and people management experience
  • Leadership during high volume periods
  • Strong conflict resolution skills
  • Proficient with Microsoft Office Suite
  • Provincially applicable alcohol certificate

Work Rights

Not specified

Tailored Resume

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