Helpdesk

77

Dublin, Ireland
On-site
Excellent english written and spoken skills
Strong microsoft office software knowledge
Effective problem-solving abilities
JLL is seeking a Helpdesk Operator in Dublin, Ireland, to provide day-to-day support within their Facilities Helpdesk Administration Team. The role requires strong customer service and technical skills to manage requests efficiently and ensure effective communication with various stakeholders

Job Summary

  • The Helpdesk Operator delivers day-to-day services within the Facilities Helpdesk Administration Team combining technical and customer service skills.
  • Responsibilities include generating daily work lists for technicians, managing purchase orders on Ariba-Buy, and liaising with contractors to ensure timely closure of service calls.
  • JLL is committed to hiring talented people to shape a brighter way forward by combining world-class services, advisory, and technology for clients.

Matching Summary

Match Score: 75

JLL is seeking a Helpdesk Operator in Dublin, Ireland, to provide day-to-day support within their Facilities Helpdesk Administration Team. The role requires strong customer service and technical skills to manage requests efficiently and ensure effective communication with various stakeholders.

Skills & Requirements

Must-have

  • Excellent English written and spoken skills
  • Strong Microsoft Office software knowledge
  • Effective problem-solving abilities
  • Customer service experience in fast-paced environment
  • Ability to multitask and prioritize workload

Nice-to-have

  • Customer service experience distinct advantage
  • Flexibility regarding working hours
  • Experience with CMMs system or Ariba-Buy
  • Background in commercial real estate or technology
  • Previous facilities helpdesk administration experience

Key Requirements

  • Excellent use of English (written and spoken)
  • Strong knowledge of Microsoft Office software
  • Customer service experience in a fast-paced environment

Work Rights

Not specified

Tailored Resume

Cover Letter