Customer Banking Specialist - Sylvania

Bankatvillage

Sylvania, Australia
**
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
** The Customer Banking Specialist position at Bankatvillage in Sylvania, Australia, seeks a part-time employee to provide exceptional customer service and support in retail banking. The role involves engaging with customers to assess their financial needs and promote various banking products while fostering a customer-centric environment. **

Job Summary

  • As the Customer Banking Specialist in our Sylvania Branch, you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
  • Support customers with enquiries, maintenance on accounts and process applications for credit products, complete Financial Health Checks to assess customers’ financial needs and identify any changes.
  • Provide options for the customer through education & demonstration of our in-branch technology and digital banking options, problem solve & provide effective solutions whilst championing our processes, procedures & drive our risk-adverse culture.

Matching Summary

Match Score: 75

** The Customer Banking Specialist position at Bankatvillage in Sylvania, Australia, seeks a part-time employee to provide exceptional customer service and support in retail banking. The role involves engaging with customers to assess their financial needs and promote various banking products while fostering a customer-centric environment. **

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • In-depth customer conversations
  • Process credit product applications
  • Demonstrate in-branch technology
  • Provide effective solutions
  • Champion risk-adverse culture

Nice-to-have

  • Interest in building a career
  • Improve financial wellbeing
  • Support Aboriginal and/or Torres Strait Islander Peoples

Key Requirements

  • Proven experience delivering exceptional Customer Service
  • Excellent communication skills
  • Ability to articulate financial terms
  • Ability to ask the right questions
  • Ability to work in a busy retail environment

Work Rights

Not specified

Tailored Resume

Cover Letter