Job Summary

• The primary objective of the position is to attend to clients appropriately through various channels, providing them with their service ticket for incidents or requirements and offering the respective support, while complying with contracted service levels.
• The company offers a comprehensive benefits package including 100% IMSS salary contribution, profit sharing, 15 days of aguinaldo, 12 days of vacation increasing progressively, 25% vacation premium, continuous health and wellness programs, medical and psychological advice, major medical expenses insurance, life insurance, and funeral insurance.
• Ikusi is committed to an inclusive and discrimination-free recruitment and selection process, offering equal employment opportunities regardless of race, color, religion, gender, sexual orientation, marital status, nationality, disability, or any other protected characteristic.

Matching Summary

Skills & Requirements

Key Requirements

• University degree in Telecommunications
• English language proficiency

Work Rights