Customer Banking Specialist - Strathfield

CommBank

Strathfield, AU
Part-time (28.75 hours per week)
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
CommBank is seeking a Customer Banking Specialist for their Strathfield branch, where the selected candidate will deliver exceptional customer service and support clients with their financial needs. The role involves engaging with customers, providing solutions, and facilitating access to banking products while maintaining a strong risk-averse culture

Job Summary

  • As the Customer Banking Specialist in our Strathfield Branch, you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
  • Support customers with enquiries, maintenance on accounts and process applications for credit products, complete Financial Health Checks to assess customers’ financial needs and identify any changes.
  • Provide options for the customer through education & demonstration of our in-branch technology and digital banking options and problem solve & provide effective solutions whilst championing our processes, procedures & drive our risk-adverse culture.

Matching Summary

Match Score: 85

CommBank is seeking a Customer Banking Specialist for their Strathfield branch, where the selected candidate will deliver exceptional customer service and support clients with their financial needs. The role involves engaging with customers, providing solutions, and facilitating access to banking products while maintaining a strong risk-averse culture.

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • In-depth customer conversations
  • Process credit product applications
  • Demonstrate in-branch technology
  • Provide effective solutions
  • Risk-adverse culture championing

Nice-to-have

  • Korean language skills highly desirable
  • Interest in career with CommBank
  • Building customer financial wellbeing

Key Requirements

  • Proven experience in Financial Services
  • Excellent communication skills
  • Ability to articulate financial terms
  • Ability to ask the right questions
  • Act with integrity
  • Place customer at the centre
  • Ability to work in busy retail environment

Work Rights

Not specified

Tailored Resume

Cover Letter