After Hours Optimiser

nbn

Australia
Rotating night shift (7pm-7am, monday-friday, including weekends)
After hours field operations support
Real-time jeopardy management
Technician and work order coordination
The job posting is for an After Hours Optimiser at nbn, focusing on coordinating field operations during evenings, nights, and weekends to ensure customer needs and technician safety are met. The role requires experience in planning or scheduling within large operational environments, particularly in telecommunications

Job Summary

  • You will play a vital role in supporting the safe, smooth and customer centred delivery of field operations outside standard business hours.
  • Your work will involve monitoring real-time jeopardy management across multiple channels, responding to technician queries, and reallocating tasks where needed to keep schedules on track.
  • You will support the wellbeing and safety of field technicians by conducting HSE checkpoints, managing handovers and guiding teams through potential risks such as severe weather or unplanned outages.

Matching Summary

Match Score: 85

The job posting is for an After Hours Optimiser at nbn, focusing on coordinating field operations during evenings, nights, and weekends to ensure customer needs and technician safety are met. The role requires experience in planning or scheduling within large operational environments, particularly in telecommunications.

Skills & Requirements

Must-have

  • After hours field operations support
  • Real-time jeopardy management
  • Technician and work order coordination
  • Stakeholder communication
  • HSE checkpoints and risk management

Nice-to-have

  • Composed and attentive
  • Collaborative approach
  • Pride in creating structure
  • Warm and clear communication

Key Requirements

  • Experience in planning, scheduling or dispatch
  • Experience in large operational environment
  • Telecommunications or similar field experience
  • Full working rights in Australia

Work Rights

Full working rights required

Tailored Resume

Cover Letter