Harris Chronic Care is seeking a Patient Services Representative in Cebu, Philippines, responsible for handling patient inquiries, coordinating communication between patients and healthcare staff, and ensuring compliance with medical regulations. The ideal candidate should possess strong communication skills, be detail-oriented, and have experience in a call center related to medical accounts
Job Summary
A Patient Services Representative is responsible for a variety of activities related to patient queries and concerns, ensuring patients' needs are met by coordinating information.
Key duties include answering incoming calls, assisting with patient queries and concerns, collecting outstanding balances, and assisting third-party entities.
This is a fully remote role offering competitive benefits, including insurance and lifestyle rewards, and the opportunity to work with a passionate, global team.
Matching Summary
Match Score: 75
Harris Chronic Care is seeking a Patient Services Representative in Cebu, Philippines, responsible for handling patient inquiries, coordinating communication between patients and healthcare staff, and ensuring compliance with medical regulations. The ideal candidate should possess strong communication skills, be detail-oriented, and have experience in a call center related to medical accounts.
Skills & Requirements
Must-have
Answering incoming calls
Assisting patient queries
Collecting outstanding balance
Respecting HIPAA guidelines
Strong communication skills
Nice-to-have
Team player
Highly motivated self-starter
Organized and able to set priorities
Key Requirements
College Graduate or at least 2 years in college
Ability to work with confidential information
Able to perform simple mathematical calculations
Proficient in the use of email
Must be flexible with schedule
At least 1 year call center experience related to Medical Accounts and Programs is a plus