Patient Billing/services Representative Iii - Department Of Medicine - Lung Center

Washington University in St. Louis

St. Louis, Missouri, US
Base: $20.57 - $30.84 / hourly; bonus/equity: not ...
Monitor staff performance and compliance
Schedule appointments and manage provider schedules
Triage patient phone calls, tasks, and emails
Serves as the lead to Patient Billing/Services Representatives, planning, organizing, and directing aspects of the front desk/scheduling team

Job Summary

  • Serves as the lead to Patient Billing/Services Representatives, planning, organizing, and directing aspects of the front desk/scheduling team.
  • Monitors staff performance, appointment scheduling, and patient communication to ensure quality care and compliance with practice standards.
  • Offers competitive benefits including vacation, holidays, sick time, health insurance, Metro transit U-Pass, retirement plan, wellness programs, caregiver leave, and tuition assistance.

Matching Summary

Serves as the lead to Patient Billing/Services Representatives, planning, organizing, and directing aspects of the front desk/scheduling team.

Salary

Base: $20.57 - $30.84 / Hourly; Bonus/Equity: Not specified; Benefits: Competitive health insurance, retirement plan, tuition assistance

Skills & Requirements

Must-have

  • Monitor staff performance and compliance
  • Schedule appointments and manage provider schedules
  • Triage patient phone calls, tasks, and emails
  • Coordinate training and new staff orientation
  • Order and monitor operational supplies

Nice-to-have

  • Incorporate Fish Philosophy and Principles
  • Participate in quality improvement activities
  • Advocate for patient needs

Key Requirements

  • High school diploma or equivalent
  • 4 Years Billing Systems/Medical Office Experience
  • Basic Life Support certification

Work Rights

Not specified

Tailored Resume

Cover Letter