Xfinity Retail Service Associate

Sky (Comcast)

Houston, TX, United States
Base pyy: $18.56
On-site
Customer experience
Mobile activation and troubleshooting
Technical support for devices
Support the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities

Job Summary

  • Support the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities.
  • Serve as a go-to technical and operational resource, helping to maintain a clean and efficient store environment, and provide exceptional customer support for mobile.
  • Handle mobile activation, education, troubleshooting, and escalations while assisting with operational priorities to ensure that customers leave confident and excited about their Comcast products and services.

Matching Summary

Support the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities.

Salary

Base Pay: $18.56

Skills & Requirements

Must-have

  • Customer experience
  • Mobile activation and troubleshooting
  • Technical support for devices
  • Operational readiness
  • Upselling accessories

Nice-to-have

  • Enthusiasm for technology
  • Teamwork and collaboration
  • Digital tool advocacy
  • Net Promoter System participation

Key Requirements

  • 0-2 Years relevant work experience
  • High School Diploma / GED (Required)

Work Rights

Not specified

Tailored Resume

Cover Letter