Information Systems Coordinator

University of Arkansas at Pine Bluff

Pine Bluff, Arkansas, United States
Commensurate with education + experience
**
Workday crm
Student lifecycle communication
Data-informed communication
** The University of Arkansas at Pine Bluff is seeking an Information Systems Coordinator to serve as the lead specialist for Customer Relationship Management (CRM) within Workday. This position focuses on enhancing student communications and data-driven decision-making in a higher education environment. **

Job Summary

  • The CRM Specialist serves as the University’s lead technical and functional specialist responsible for CRM configuration, segmentation, campaign automation, and analytics within Workday.
  • This position plays a pivotal role in improving student communications, increasing conversion and retention outcomes, and strengthening institutional accountability through data.
  • As UAPB implements Workday as a new enterprise platform, the CRM Specialist will help build a campus-wide culture of data-informed communication.

Matching Summary

Match Score: 75

** The University of Arkansas at Pine Bluff is seeking an Information Systems Coordinator to serve as the lead specialist for Customer Relationship Management (CRM) within Workday. This position focuses on enhancing student communications and data-driven decision-making in a higher education environment. **

Salary

Commensurate with education and experience

Skills & Requirements

Must-have

  • Workday CRM
  • student lifecycle communication
  • data-informed communication
  • enterprise systems support

Nice-to-have

  • campus-wide culture building
  • data-informed decision making
  • improving service delivery

Key Requirements

  • Bachelor's degree in a related field
  • 3 years of relevant experience
  • Experience building audience segmentation
  • Working knowledge of data governance
  • Ability to collaborate across units

Work Rights

Not specified

Tailored Resume

Cover Letter