Xfinity Retail Service Associate

Sky (Comcast)

Fort Myers, FL, United States
Base pyy: $15.00; bonus/equity: eligible for commi...
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Customer experience
Mobile activation and troubleshooting
Technical and operational support
** The Xfinity Retail Service Associate position at Comcast in Fort Myers, FL, involves providing exceptional customer service while assisting with mobile activations and technical support. The role requires a strong understanding of technology and the ability to troubleshoot issues, fostering a positive customer experience in a retail environment. **

Job Summary

  • Supports the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities.
  • Serves as a go-to technical and operational resource, helping to maintain a clean and efficient store environment, and provide exceptional customer support for mobile.
  • Comcast brings together the best in media and technology, driving innovation to create the world's best entertainment and online experiences.

Matching Summary

Match Score: 75

** The Xfinity Retail Service Associate position at Comcast in Fort Myers, FL, involves providing exceptional customer service while assisting with mobile activations and technical support. The role requires a strong understanding of technology and the ability to troubleshoot issues, fostering a positive customer experience in a retail environment. **

Salary

Base Pay: $15.00; Bonus/Equity: Eligible for Commission/Bonus; Benefits: Best-in-class Benefits

Skills & Requirements

Must-have

  • Customer experience
  • Mobile activation and troubleshooting
  • Technical and operational support
  • Device setup and connectivity
  • Accessory sales and upselling

Nice-to-have

  • Teamwork and collaboration
  • Enthusiasm for technology
  • Digital options promotion
  • Inclusion and diversity

Key Requirements

  • 0-2 Years of relevant work experience
  • High School Diploma / GED

Work Rights

Not specified

Tailored Resume

Cover Letter