End User Computing Specialist

DWise Techlabs Pvt Ltd

Pune, India
On-site
Microsoft windows os troubleshooting
Active directory and entra id knowledge
Office 365 client configuration
ConnectWise is a global leading software company dedicated to the success of technology solution providers and values an inclusive, positive culture where every colleague is valued for their unique contributions

Job Summary

  • ConnectWise is a global leading software company dedicated to the success of technology solution providers and values an inclusive, positive culture where every colleague is valued for their unique contributions.
  • The role involves attending end user technical calls, installing and preparing desktops and laptops with standard applications, troubleshooting hardware and software issues on Windows and MacOS, and managing software and hardware inventory.
  • ConnectWise is an Equal Opportunity Employer committed to diversity and inclusion, providing reasonable accommodations for qualified individuals with disabilities.

Matching Summary

ConnectWise is a global leading software company dedicated to the success of technology solution providers and values an inclusive, positive culture where every colleague is valued for their unique contributions.

Skills & Requirements

Must-have

  • Microsoft Windows OS troubleshooting
  • Active Directory and Entra ID knowledge
  • Office 365 client configuration
  • Network troubleshooting including DNS DHCP VPN
  • Hardware and software asset management
  • End user support in hybrid environment
  • 24/7 shift availability

Nice-to-have

  • Knowledge of Microsoft Intune
  • Coordination with OEMs and vendors
  • Fluent English communication
  • Inclusive and positive company culture
  • Ability to prepare daily reports

Key Requirements

  • Microsoft Windows Certification
  • 2 years relevant working experience
  • Fluent English speaking and writing

Work Rights

Not specified

Tailored Resume

Cover Letter