Software Support Specialist

LGT Crestone Wealth Management Limited

Sydney, Australia
3+ years application support experience
Wealth management or financial services knowledge
Atlassian jsm and confluence administration
The role involves supporting business-critical applications including DocuSign, Atlassian tools, Avaloq, and client portals

Job Summary

  • The role involves supporting business-critical applications including DocuSign, Atlassian tools, Avaloq, and client portals.
  • Candidates will act as administrators for Atlassian tools, building workflows in Jira Service Management and maintaining documentation in Confluence.
  • The position offers a collaborative culture with flexibility, autonomy, and no repetitive helpdesk queues.

Matching Summary

The role involves supporting business-critical applications including DocuSign, Atlassian tools, Avaloq, and client portals.

Skills & Requirements

Must-have

  • 3+ years application support experience
  • Wealth management or financial services knowledge
  • Atlassian JSM and Confluence administration
  • Avaloq or similar portfolio systems
  • Advanced Excel skills with macros

Nice-to-have

  • Strong analytical and investigative mindset
  • Excellent user education communication skills
  • Experience with APIs and operational workflows
  • Curious continuous improvement attitude
  • Ability to work independently

Key Requirements

  • Minimum 3 years experience in application support
  • Essential wealth management or financial services knowledge
  • 12 month Fixed Term Contract

Work Rights

Not specified

Tailored Resume

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