Customer Operations Manager

Integer

Not specified
7+ years medical device experience
Bachelor's degree in business
S&op forecasting process management
Integer is seeking a Customer Operations Manager to lead customer advocacy, ensuring exceptional service and communication for factory direct customers. The ideal candidate will have extensive experience in the medical device industry and a strong focus on customer relationships

Job Summary

  • The primary purpose of this position is to provide leadership, direction, and solution-oriented thinking to the Site Leadership Team while ensuring advocacy for the customer.
  • This role acts as the site-based customer champion responsible for developing the unconstrained unit forecast for the S&OP process and supporting Factory Direct customers.
  • The manager must adhere to all safety, environmental, security, and quality requirements including FDA regulations and ISO Certification standards.

Matching Summary

Match Score: 85

Integer is seeking a Customer Operations Manager to lead customer advocacy, ensuring exceptional service and communication for factory direct customers. The ideal candidate will have extensive experience in the medical device industry and a strong focus on customer relationships.

Skills & Requirements

Must-have

  • 7+ years medical device experience
  • Bachelor's degree in business
  • S&OP forecasting process management
  • ISO certification adherence
  • FDA regulatory compliance

Nice-to-have

  • Strong customer advocacy skills
  • Cross-functional collaboration abilities
  • Process improvement mindset
  • Strategic relationship building
  • Exceptional communication skills

Key Requirements

  • Minimum 7 years experience in medical device field
  • Bachelor's degree in business or related field
  • Knowledge of Quality Management Systems (QMS)
  • Understanding of FDA regulations
  • Experience with S&OP forecasting

Work Rights

Not specified

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