Development Services Technician

Maricopa County

Phoenix, AZ, US
Base: $20.25 - $30.50 hourly; bonus/equity: not sp...
Two years administrative duties experience
High school diploma or ged required
Proficient bilingual english spanish skills
The position involves providing customer service to internal and external customers relating to permitting processes within the Environmental Services Department

Job Summary

  • The position involves providing customer service to internal and external customers relating to permitting processes within the Environmental Services Department.
  • Candidates must be able to defuse confrontational exchanges with dissatisfied customers on the telephone while entering and retrieving data from databases.
  • The role offers a comprehensive benefits package including tuition reimbursement, child care benefits, and enrollment in the Arizona State Retirement System with a 100% employer match.

Matching Summary

The position involves providing customer service to internal and external customers relating to permitting processes within the Environmental Services Department.

Salary

Base: $20.25 - $30.50 hourly; Bonus/Equity: Not specified; Benefits: Overtime eligible, retirement match, healthcare, tuition reimbursement

Skills & Requirements

Must-have

  • Two years administrative duties experience
  • High school diploma or GED required
  • Proficient bilingual English Spanish skills

Nice-to-have

  • Call center environment experience preferred
  • Governmental permitting environment background
  • Automated permit-tracking systems proficiency

Key Requirements

  • Two years of administrative and paraprofessional technical customer support experience
  • High school diploma or GED (post-secondary education may substitute)
  • Must pass pre-employment background and fingerprint investigation

Work Rights

Not specified

Tailored Resume

Cover Letter