Principal Engineer - Intelligent Ops And Observability (hybrid)

McCormick & Company

MISSISSAUGA, ON, CA
Base: $140,750-$190,750; bonus/equity: eligible fo...
On-site
Operational leadership during incidents
Real time operational awareness
Leading coordinated response efforts
The Principal Engineer, Intelligent Operations and Observability plays a principal level technical role within the McCormick Technology Operations Center, providing active leadership during incidents, service degradations, and other operational events affecting the company’s technology environment

Job Summary

  • The Principal Engineer, Intelligent Operations and Observability plays a principal level technical role within the McCormick Technology Operations Center, providing active leadership during incidents, service degradations, and other operational events affecting the company’s technology environment.
  • This role maintains real time awareness of the operational state across infrastructure, cloud platforms, applications, networks, and end user services, and leads coordinated response efforts to ensure the appropriate teams and service providers are engaged quickly and working with urgency toward restoration.
  • In addition to a competitive compensation package, permanent employees of McCormick Canada are eligible for our extensive Total Rewards programs that include: Comprehensive health plans covering medical, vision, dental, life and disability benefits Family-friendly benefits such as maternity leave top-up and Employee Assistance Program Retirement and investment programs including a matching DC pension plan, group RRSP, and Employee Stock Purchase Plan.

Matching Summary

The Principal Engineer, Intelligent Operations and Observability plays a principal level technical role within the McCormick Technology Operations Center, providing active leadership during incidents, service degradations, and other operational events affecting the company’s technology environment.

Salary

Base: $140,750-$190,750; Bonus/Equity: Eligible for McCormick’s Incentive Bonus (MIB) Plan; Benefits: Comprehensive health plans, maternity leave top-up, EAP, DC pension plan, group RRSP, ESPP

Skills & Requirements

Must-have

  • operational leadership during incidents
  • real time operational awareness
  • leading coordinated response efforts
  • improving monitoring and event management
  • driving incident response
  • strengthening observability and operational decision making

Nice-to-have

  • fostering a culture of respect
  • ethical values
  • unusually dedicated workforce
  • proactive, insight driven, resilient operations

Key Requirements

  • Bachelor’s degree in IT, Computer Science, Engineering, or related
  • 10-12 years of experience
  • Relevant certifications (ITIL, SRE, cloud)
  • Experience leading coordinated response during incidents
  • Experience working across internal teams and third party providers
  • Strong working knowledge of incident management
  • Experience identifying operational trends
  • Experience operating within ITIL/SIAM environments
  • Strong operational judgment
  • Strong analytical and problem solving skills
  • Ability to lead through influence
  • Strong verbal and written communication skills
  • Strong technical aptitude
  • Ability to improve signal quality
  • Strong organizational skills
  • Ability to work collaboratively
  • Ability to identify broader operational risks

Work Rights

Not specified

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