Merchant Services Team Supervisor

DoorDash

Tempe, AZ, United States
Not specified; not specified; comprehensive benefi...
On-site
3 years people management experience
5 years operations or customer service experience
Sql query language proficiency
DoorDash is seeking a Merchant Services Team Supervisor to lead the Merchant Experience Operations team in Tempe, AZ. The role focuses on people-centric leadership, continuous improvement, and collaboration with cross-functional teams to enhance merchant services and onboarding processes

Job Summary

  • The role focuses on fostering team excellence through people-centric leadership and regular coaching sessions.
  • Candidates will drive change management initiatives and manage team performance against OKRs to ensure operational efficiency.
  • DoorDash offers a dynamic environment with comprehensive benefits including premium healthcare and paid parental leave.

Matching Summary

Match Score: 85

DoorDash is seeking a Merchant Services Team Supervisor to lead the Merchant Experience Operations team in Tempe, AZ. The role focuses on people-centric leadership, continuous improvement, and collaboration with cross-functional teams to enhance merchant services and onboarding processes.

Salary

Not specified; Not specified; Comprehensive benefits including premium healthcare and wellness reimbursement

Skills & Requirements

Must-have

  • 3 years people management experience
  • 5 years operations or customer service experience
  • SQL query language proficiency
  • Google Sheets data management
  • Salesforce platform proficiency

Nice-to-have

  • Proactive issue anticipation strategies
  • Fast-paced environment adaptability
  • Strong team culture building skills
  • Creative problem-solving approaches
  • Detail-oriented content organization

Key Requirements

  • Minimum 3 years of people management experience
  • Over 5 years in operations or customer service
  • Proficiency in SQL and Salesforce
  • Ability to travel internationally up to 30%

Work Rights

Not specified

Tailored Resume

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