As the Retail Learning and Development Partner, you enable Fashion Advisors (FAs) to be the front face of CHANEL, building their confidence, presence, and prestige
Job Summary
As the Retail Learning and Development Partner, you enable Fashion Advisors (FAs) to be the front face of CHANEL, building their confidence, presence, and prestige.
Design, deliver, and monitor learning paths for the retail team, ensuring Fashion Advisors (FAs) have clear development plans and access to relevant training.
Monitor training effectiveness using KPIs and provide insights into staff performance and client trends.
Matching Summary
As the Retail Learning and Development Partner, you enable Fashion Advisors (FAs) to be the front face of CHANEL, building their confidence, presence, and prestige.
Skills & Requirements
Must-have
design and deliver learning solutions
individualized coaching
client engagement
brand heritage and collection knowledge
track training effectiveness
collaboration with stakeholders
Nice-to-have
agile and adaptable
innovative and proactive mindset
challenging the status quo
passion for luxury retail
Key Requirements
Strong analytical and observation skills
Excellent collaboration and communication skills
Agility and adaptability in a dynamic retail environment
Ability to perform in a fast-paced, multicultural, boutique setting