Seller And Customer Support Manager

JD

London, United Kingdom
E-commerce support management
Enhancing seller experience
Analysing support trends
JD.com is building one of the world’s most trusted technology and supply chain ecosystems

Job Summary

  • JD.com is building one of the world’s most trusted technology and supply chain ecosystems.
  • You’ll be joining a team that values collaboration, ownership, and high-quality results.
  • We offer a competitive salary and a supportive, people-first culture.

Matching Summary

JD.com is building one of the world’s most trusted technology and supply chain ecosystems.

Skills & Requirements

Must-have

  • e-commerce support management
  • enhancing Seller Experience
  • analysing support trends

Nice-to-have

  • collaborative team culture
  • commitment to integrity
  • inclusive environment

Key Requirements

  • extensive background in e-commerce
  • proven experience in VoS or VoC programs
  • highly skilled in translating support data

Work Rights

Not specified

Tailored Resume

Cover Letter