Customer Service Representative/ Veterinary Receptionist
AmeriVet
Not specified; competitive pyy mentioned; performa...
Not specified (assumed to be in-person at the veterinary facility)
Answer calls and emails promptly
Schedule appointments based on availability
Update client and patient records accurately
AmeriVet is seeking a Customer Service Representative/Veterinary Receptionist who will be responsible for managing client communication, scheduling appointments, and ensuring a positive client experience. The ideal candidate should possess strong communication skills and prior customer service experience, preferably in a veterinary or healthcare setting. This role offers a supportive work environment with opportunities for career growth and comprehensive benefits
Job Summary
The Client Service Representative serves as the vital first and last point of contact to deliver an exceptional client experience.
Employees benefit from tailored development programs, mentorship, competitive pay, and comprehensive health and wellness resources.
The role requires managing appointments, triaging inquiries, and maintaining organized records while supporting the medical team's operations.
Matching Summary
Match Score: 85
AmeriVet is seeking a Customer Service Representative/Veterinary Receptionist who will be responsible for managing client communication, scheduling appointments, and ensuring a positive client experience. The ideal candidate should possess strong communication skills and prior customer service experience, preferably in a veterinary or healthcare setting. This role offers a supportive work environment with opportunities for career growth and comprehensive benefits.
Salary
Not specified; Competitive pay mentioned; Performance bonuses available
Skills & Requirements
Must-have
Answer calls and emails promptly
Schedule appointments based on availability
Update client and patient records accurately
Process billing transactions and payments
Demonstrate empathy with emotional clients
Nice-to-have
Prior customer service experience preferred
Experience in veterinary or healthcare setting
Strong organizational skills for busy periods
Ability to lift up to 40 pounds
Proficiency with practice management software
Key Requirements
High school diploma or equivalent work experience required
Excellent communication skills required
Basic proficiency with technology and scheduling software