Customer Service Representative I - Bilingual

Advocate Health

$20.80 - $31.20; not specified; benefits: yes ph
Fully remote
Bilingual in spanish and english
High volume call management
Patient billing inquiries
The Customer Service Representative I serves as the first point of contact for patient inquiries

Job Summary

  • The Customer Service Representative I serves as the first point of contact for patient inquiries.
  • The role requires managing a high volume of inbound calls and providing exceptional customer service.
  • Advocate Health offers a comprehensive suite of benefits and career development opportunities.

Matching Summary

The Customer Service Representative I serves as the first point of contact for patient inquiries.

Salary

$20.80 - $31.20; Not specified; Benefits: Yes

Skills & Requirements

Must-have

  • bilingual in Spanish and English
  • high volume call management
  • patient billing inquiries

Nice-to-have

  • experience with Epic billing applications
  • knowledge of HIPAA standards
  • strong communication skills

Key Requirements

  • High School Diploma or GED
  • 2 years relevant customer service experience
  • experience in hospital billing preferred

Work Rights

Not specified

Tailored Resume

Cover Letter