Warranty Lead

Oshkosh Corp.

Base: $82,900.00 - $134,300.00; bonus/equity: not ...
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Warranty administration and reporting
Field service representative supervision
Customer satisfaction and technical assistance
** Oshkosh Corp. is seeking a Warranty Lead for its Oshkosh AeroTech division, focusing on managing warranty support and service functions for aviation ground support products. The role requires oversight of Field Service Representatives and involves customer interaction to enhance satisfaction and business growth. **

Job Summary

  • The role involves managing warranty support, field service functions, and repairs for aviation ground support products across domestic and international markets.
  • Candidates will supervise Field Service Representatives, coordinate with customers and service providers to expedite parts and services, and develop aftermarket business opportunities.
  • The position requires a professional office environment with occasional travel to support customers and service providers while maintaining high standards of customer satisfaction.

Matching Summary

Match Score: 75

** Oshkosh Corp. is seeking a Warranty Lead for its Oshkosh AeroTech division, focusing on managing warranty support and service functions for aviation ground support products. The role requires oversight of Field Service Representatives and involves customer interaction to enhance satisfaction and business growth. **

Salary

Base: $82,900.00 - $134,300.00; Bonus/Equity: Not specified; Benefits: Competitive total rewards package

Skills & Requirements

Must-have

  • Warranty administration and reporting
  • Field Service Representative supervision
  • Customer satisfaction and technical assistance
  • Service provider performance management
  • Parts recovery and stocking requirements

Nice-to-have

  • LEAN principles of operations
  • Program management experience
  • Continuous Improvement Reports (CIRs)
  • Aftermarket business development
  • Professional image presentation

Key Requirements

  • Bachelor's degree in related field
  • Five years relevant experience
  • Three years warranty administrator experience
  • Three to five years military maintenance experience
  • Excellent oral and written communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter