Technical Support Engineer

APPIAN CORPORATION

Mexico City, Mexico
On-site (5 days a week)
Bachelor's degree in engineering or it
Proficiency in english business communication
Interest in programming languages like java or sql
Appian Corporation is seeking a Technical Support Engineer to join their Solution Engineering team in Mexico City. The ideal candidate will possess strong problem-solving abilities, a background in software development, and a willingness to collaborate closely with customers to improve platform performance

Job Summary

  • The role focuses on becoming an expert on the Appian platform while tackling complex technical problems for global customers.
  • Employees are expected to work in the Mexico City office five days a week to foster a culture of in-person collaboration.
  • Appian offers comprehensive benefits including health coverage, tuition reimbursement, and dedicated mentorship programs for new hires.

Matching Summary

Match Score: 85

Appian Corporation is seeking a Technical Support Engineer to join their Solution Engineering team in Mexico City. The ideal candidate will possess strong problem-solving abilities, a background in software development, and a willingness to collaborate closely with customers to improve platform performance.

Skills & Requirements

Must-have

  • Bachelor's degree in Engineering or IT
  • Proficiency in English business communication
  • Interest in programming languages like Java or SQL
  • Experience with RDBMS platforms such as MySQL
  • Flexibility for weekend after-hours support

Nice-to-have

  • Strong interest in data analytics
  • Systems administration experience with Linux
  • Creative problem-solving abilities
  • Passion for in-person collaboration culture
  • Desire to lead platform improvement initiatives

Key Requirements

  • Bachelor's degree in Engineering, IT, or similar field
  • English proficiency for business settings
  • Willingness to provide up to 14 weeks of weekend support annually

Work Rights

Not specified

Tailored Resume

Cover Letter