CRANE WORLDWIDE LOGISTICS (S) PTE. LTD. is seeking an Account Operations Manager to oversee the operational performance of key accounts, ensuring high-quality service delivery and optimal operational processes. The role requires strong organizational and interpersonal skills, with a focus on managing client relationships and operational excellence in the freight forwarding industry
Job Summary
The Account Operations Manager is responsible for overseeing the operational delivery and performance of strategic key accounts.
This role ensures smooth coordination between internal teams such as Sales, Operations and key clients to deliver high-quality service.
The position plays a critical role in optimizing operational processes, managing service performance, and supporting account growth.
Matching Summary
Match Score: 85
CRANE WORLDWIDE LOGISTICS (S) PTE. LTD. is seeking an Account Operations Manager to oversee the operational performance of key accounts, ensuring high-quality service delivery and optimal operational processes. The role requires strong organizational and interpersonal skills, with a focus on managing client relationships and operational excellence in the freight forwarding industry.
Skills & Requirements
Must-have
Knowledge of Ocean and Air Freight Forwarding
Strong operational management skills
Ability to manage multiple tasks efficiently
Experience in Import and Export operations
Nice-to-have
Experience in relevant cruise vertical
Effective interpersonal communication skills
Ability to work in fast-paced environment
Key Requirements
Tertiary qualifications in a relevant field
Minimum 4 years related experience in freight forwarding functions