Support Technician

Universal Music Group

Nashville, TN, United States
Base: $58,718 - $70,000; bonus/equity: not specifi...
Hybrid
Technical support skills
Windows and mac troubleshooting
Video conferencing support
The objective of this role is to provide professional and timely support for a wide range of Technology, software, and conference systems within a global organization

Job Summary

  • The objective of this role is to provide professional and timely support for a wide range of Technology, software, and conference systems within a global organization.
  • The service provided is high visibility front line and remote support end user support at our offices or via hybrid working.
  • Join an entrepreneurial, global organization where authenticity, boldness, creativity, connection, drive, and insight aren’t just values—they’re how we work every day.

Matching Summary

The objective of this role is to provide professional and timely support for a wide range of Technology, software, and conference systems within a global organization.

Salary

Base: $58,718 - $70,000; Bonus/Equity: Not specified; Benefits: Comprehensive medical, dental, and vision coverage

Skills & Requirements

Must-have

  • Technical support skills
  • Windows and Mac troubleshooting
  • Video conferencing support

Nice-to-have

  • Strong interpersonal skills
  • Ability to work cross-functionally
  • Passion for technology

Key Requirements

  • Minimum 2 years' experience
  • Experience supporting Apple hardware
  • Familiarity with ServiceNow

Work Rights

Not specified

Tailored Resume

Cover Letter