Job Summary

• The DFC Customer Service Representative I will handle inbound service calls while providing excellent customer service and accurately capturing data using company loan processing systems.
• Employees are responsible for monitoring customer account details for non-payments, declined payments, and delayed payments, as well as educating customers on account terms.
• The role offers competitive pay starting at $20/hour with additional pay differentials for Spanish language proficiency and access to comprehensive benefits including medical, dental, vision, and 401(k) plans.

Matching Summary

Salary

Base: $20/hour; Bonus/Equity: Additional pay differential for Spanish language proficiency; Benefits: Medical, Dental, Vision, Paid Holidays & PTO, 401(k)

Skills & Requirements

Key Requirements

• Previous telephone customer service experience preferred
• PC skills including knowledge and use of MS Office

Work Rights