Sr. Client Success Manager I

Alkami Technology

Remote, US
$113,000 - $125,000; not specified; not specified ...
Fully remote
Client relationship management
Strategic consultation
Account growth
The Client Success Team is central to Alkami's mission, supporting clients throughout their journey and ensuring they derive maximum value from our products and services

Job Summary

  • The Client Success Team is central to Alkami's mission, supporting clients throughout their journey and ensuring they derive maximum value from our products and services.
  • As a Senior Client Success Manager, your success will be measured by client retention and expansion of their engagement with Alkami.
  • Alkami has an awesome diverse and inclusive environment. We have a FUN culture and offer great benefits, including remote-first environment, unlimited paid time off, 401(k) with employer match, and more.

Matching Summary

The Client Success Team is central to Alkami's mission, supporting clients throughout their journey and ensuring they derive maximum value from our products and services.

Salary

$113,000 - $125,000; Not specified; Not specified

Skills & Requirements

Must-have

  • Client relationship management
  • Strategic consultation
  • Account growth
  • Client retention
  • Salesforce and/or Gainsight experience

Nice-to-have

  • Deep understanding of client needs
  • Empathy for client needs
  • Resourceful problem-solving
  • Intentional culture
  • FUN culture

Key Requirements

  • 5+ years of relevant experience
  • Experience in Financial Services
  • Proven ability to stay organized
  • Work independently
  • Manage multiple priorities
  • Travel up to 25%

Work Rights

Not specified

Tailored Resume

Cover Letter