Base: $21.85 - $32.80; bonus/equity: not specified...
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Centralized referral process management
Investigate and document complaints
Generate necessary correspondence
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Advocate Health is seeking a Referral Coordinator for their Family Medicine department in Westmont, Illinois. The role involves managing the centralized referral process, ensuring timely communication among patients, physicians, and ancillary services, while providing exceptional customer service.
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Job Summary
The Referral Coordinator is responsible for the management and navigation of the centralized referral process, including processing referrals to members, physicians, and specialists.
Key responsibilities include generating necessary correspondence, communicating follow-up status, working with UM staff, and reconciling pended claims.
Advocate Health offers a comprehensive suite of Total Rewards, including competitive compensation, generous retirement offerings, and programs that invest in career development.
Matching Summary
Match Score: 75
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Advocate Health is seeking a Referral Coordinator for their Family Medicine department in Westmont, Illinois. The role involves managing the centralized referral process, ensuring timely communication among patients, physicians, and ancillary services, while providing exceptional customer service.
**
Salary
Base: $21.85 - $32.80; Bonus/Equity: Not specified; Benefits: Eligible
Skills & Requirements
Must-have
Centralized referral process management
Investigate and document complaints
Generate necessary correspondence
Communicate referral status
Reconcile and investigate pended claims
Coordinate home care and DME
Evaluate DME cost-effectiveness
Nice-to-have
Positive communication style
Resource for physician office staff
Handle difficult calls professionally
Willingness to be cross-trained
Key Requirements
AA Degree or equivalent
3-4 years experience in managed care/hospital/physician office