Satair - Customer Resolution Specialist - Airbus Channel, Apac

Satair Pte Ltd

2+ years customer service experience
Ms office excel and powerpoint proficiency
Order processing and administration skills
This role serves as the focal point for ASPAC customers regarding material order actions within the Material, Logistics, and Suppliers organization

Job Summary

  • This role serves as the focal point for ASPAC customers regarding material order actions within the Material, Logistics, and Suppliers organization.
  • The specialist is responsible for managing quotations, orders, backorders, complaints, and claims while ensuring high-quality responses to all customer requests.
  • Candidates must possess strong analytical skills and the ability to work under pressure with tight deadlines to maintain customer satisfaction.

Matching Summary

This role serves as the focal point for ASPAC customers regarding material order actions within the Material, Logistics, and Suppliers organization.

Skills & Requirements

Must-have

  • 2+ years customer service experience
  • MS Office Excel and PowerPoint proficiency
  • Order processing and administration skills

Nice-to-have

  • SAP or Lotus Notes knowledge
  • Shipping and dangerous goods awareness
  • Proactive problem-solving attitude

Key Requirements

  • Diploma qualification required
  • Minimum 2 years of customer service experience
  • Experience in a dynamic environment preferred

Work Rights

Not specified

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