Aristocrat's mission is to bring happiness to life by harnessing the joy of play, with outstanding customer experience starting with smart, scalable support solutions
Job Summary
Aristocrat's mission is to bring happiness to life by harnessing the joy of play, with outstanding customer experience starting with smart, scalable support solutions.
This role is responsible for crafting, launching, and continuously refining automation workflows across the entire customer lifecycle—reducing manual effort, improving resolution rates, and ensuring customer tooling supports efficient, high-quality service delivery at scale.
Aristocrat Gaming values its people first, offering opportunities for career elevation and growth in an inclusive culture, recognized by awards like the Global Inspiring Workplace Awards.
Matching Summary
Aristocrat's mission is to bring happiness to life by harnessing the joy of play, with outstanding customer experience starting with smart, scalable support solutions.
Skills & Requirements
Must-have
Intercom automation workflows
structured workflow logic
automation performance data analysis
customer support tooling experience
building logic-based workflows
Nice-to-have
customer operations environment
attention to detail and structure
problem solver
inclusive culture
Key Requirements
Experience with customer support tooling
Analytical approach to data interpretation
Comfortable building logic-based workflows
Problem solver with attention to detail
Experience in scaled customer operations
Work Rights
Candidates must be authorized to work in the job posting location