Front Desk Host/night Audit Relief

Mainsailbeachinncareers

Exceptional customer service skills
Excellent communication skills
Ability to use technology
The Front Desk Host is responsible for Front Desk, Bell Services, and Concierge Services, acting as the first impression and providing a unique check-in experience

Job Summary

  • The Front Desk Host is responsible for Front Desk, Bell Services, and Concierge Services, acting as the first impression and providing a unique check-in experience.
  • This role involves utilizing advanced technology to ensure exceptional personalized service, assigning and escorting guests to rooms, and assisting with luggage.
  • Key responsibilities include interacting with guests, sharing hotel knowledge, maintaining guest confidentiality, and responding to inquiries to ensure high performing GSS scores.

Matching Summary

The Front Desk Host is responsible for Front Desk, Bell Services, and Concierge Services, acting as the first impression and providing a unique check-in experience.

Skills & Requirements

Must-have

  • Exceptional customer service skills
  • Excellent communication skills
  • Ability to use technology
  • Maintain guest confidentiality
  • Handle assignments with limited supervision

Nice-to-have

  • Enthusiastic and energetic
  • Take work seriously but not themselves
  • Share hotel knowledge
  • Produce room keys
  • Provide local information

Key Requirements

  • High School diploma or higher
  • Previous hospitality experience preferred
  • Ability to sit or stand for extended periods
  • Ability to lift, pull 40 lbs
  • Corrected vision to normal range

Work Rights

Not specified

Tailored Resume

Cover Letter