Associate Support Specialist It Infr.

Volvo Group

Dublin, VA, US
Base: $63,100.00 - $77,900.00 annually; bonus: eli...
**
Network infrastructure support in manufacturing
Wired and wireless lan troubleshooting
Windows os and x86 hosting platforms
** Volvo Group is seeking an Associate Support Specialist for IT Infrastructure based in Dublin, VA. The role focuses on providing network infrastructure support, ensuring customer satisfaction, and collaborating with regional and global teams on IT solutions. **

Job Summary

  • The role provides localized time-critical support for a global network infrastructure within a complex manufacturing environment.
  • Candidates will manage change processes, troubleshoot network devices, and implement daily adds, moves, and changes for cabling and hardware.
  • The company offers competitive medical, dental, vision insurance, generous paid time off, and matching retirement savings plans.

Matching Summary

Match Score: 75

** Volvo Group is seeking an Associate Support Specialist for IT Infrastructure based in Dublin, VA. The role focuses on providing network infrastructure support, ensuring customer satisfaction, and collaborating with regional and global teams on IT solutions. **

Salary

Base: $63,100.00 - $77,900.00 annually; Bonus: Eligible; Benefits: Competitive medical, dental, vision, PTO, retirement matching

Skills & Requirements

Must-have

  • Network infrastructure support in manufacturing
  • Wired and wireless LAN troubleshooting
  • Windows OS and x86 hosting platforms
  • Change management in production environment
  • Cabling infrastructure and hardware installation

Nice-to-have

  • Strong sense of urgency and team collaboration
  • Experience with IP Telephony convergence
  • Disruptive ideas for digital transformation
  • Customer satisfaction ownership mindset

Key Requirements

  • Bachelor's Degree in Computer Science or equivalent
  • Current Cisco CCNA certification required
  • ITIL v4 Foundation certification is a plus

Work Rights

Not specified

Tailored Resume

Cover Letter