Bmw Service Advisor

Bmw Of Kansas City South

Durham, North Carolina, US
Customer service
Vehicle maintenance
Service scheduling
Responsible for selling, identifying and documenting service, maintenance, and repair service for customers and scheduling service to be performed

Job Summary

  • Responsible for selling, identifying and documenting service, maintenance, and repair service for customers and scheduling service to be performed.
  • Advises customers on necessary and recommended services, computes cost of replacement parts and labor, and estimates cost of repairs.
  • Maintains CSI at or above Company standards and participates in required training.

Matching Summary

Responsible for selling, identifying and documenting service, maintenance, and repair service for customers and scheduling service to be performed.

Skills & Requirements

Must-have

  • customer service
  • vehicle maintenance
  • service scheduling
  • cost estimation
  • dealership operations

Nice-to-have

  • servant leadership
  • teamwork through trust
  • integrity and transparency
  • customer enthusiasm
  • accountability at all levels

Key Requirements

  • High School Diploma or GED
  • 3-5 years of automotive or customer service experience
  • Working knowledge of vehicle mechanical operations
  • Valid Driver's License
  • Intermediate Microsoft Office skills
  • Dealership Management System knowledge

Work Rights

Not specified

Tailored Resume

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