In_senior Associate_agentic Contact Center ( Chatbots / Voicebots - Core.ai) _gcc_advisory_mumbai

263

Mumbai, India
Not specified; not specified; competitive compensa...
Contact centre transformation
Voice bots and chatbots
Gen ai knowledge bases
This role focuses on designing and developing robust data solutions and intelligent automation to drive business growth for clients

Job Summary

  • This role focuses on designing and developing robust data solutions and intelligent automation to drive business growth for clients.
  • Candidates will lead the architecture of end-to-end contact centre transformation solutions using advanced conversational AI technologies.
  • The position offers opportunities to work with global enterprise clients in a culture that values innovation, mentorship, and continuous learning.

Matching Summary

This role focuses on designing and developing robust data solutions and intelligent automation to drive business growth for clients.

Salary

Not specified; Not specified; Competitive compensation mentioned

Skills & Requirements

Must-have

  • Contact Centre Transformation
  • Voice Bots and Chatbots
  • Gen AI Knowledge Bases
  • Python and Node.js
  • Cloud Native Deployments

Nice-to-have

  • Mentoring Junior Engineers
  • Enterprise Security Standards
  • Cross-functional Collaboration
  • Process Mining Expertise
  • Agile Methodology

Key Requirements

  • 4 to 8 years of experience
  • Bachelor's degree in Computer Science or related field
  • Expertise in Python and Node.js programming

Work Rights

Not specified

Tailored Resume

Cover Letter