Lead Mailroom Associate

Spsnorthamerica

West Chester, OH, US
On-site
Process inbound mail and packages
Manage outgoing mail and shipping
Operate mailroom equipment
Lead mailroom operations and deliver exceptional service across shipping, receiving, and client support activities

Job Summary

  • Lead mailroom operations and deliver exceptional service across shipping, receiving, and client support activities.
  • This role combines operational coordination, team guidance, and high-level customer service.
  • Maintain the Business Service Center in a clean, organized, and professional condition.

Matching Summary

Lead mailroom operations and deliver exceptional service across shipping, receiving, and client support activities.

Skills & Requirements

Must-have

  • Process inbound mail and packages
  • Manage outgoing mail and shipping
  • Operate mailroom equipment
  • Provide 5-star customer service
  • Maintain professional interactions

Nice-to-have

  • Proactively identify additional tasks
  • Build strong working relationships

Key Requirements

  • High School Diploma or equivalent
  • 2+ years of relevant work experience
  • 1+ year of lead or supervisory experience
  • Strong verbal and written communication skills
  • Excellent organizational and multitasking abilities
  • Working knowledge of Microsoft Office Suite
  • Basic understanding of shipping and receiving procedures
  • Ability to work independently

Work Rights

Not specified

Tailored Resume

Cover Letter