Your Work Shapes the World at Caterpillar Inc., joining a global team who cares not just about the work we do – but also about each other
Job Summary
Your Work Shapes the World at Caterpillar Inc., joining a global team who cares not just about the work we do – but also about each other.
The Site Solutions Manager role is part of the Customer Facing team, driving growth by delivering tailored, customer site-specific solutions that solve customer pain points, accelerate decision-making, and improve customer outcomes.
From day one, you’re set up to thrive at Caterpillar: onboarding support, strong mentorship, global exposure, competitive compensation, work‑life balance, and long‑term career growth in a Fortune 100 company.
Matching Summary
Your Work Shapes the World at Caterpillar Inc., joining a global team who cares not just about the work we do – but also about each other.
Skills & Requirements
Must-have
customer site-specific solutions
product and service performance
site assessments and technology deployment
technical resource during sales cycle
on-site technical support guidelines
tracking service requests
Nice-to-have
customer focus and satisfaction
service excellence and customer needs
effective communication and interpretation
organizational problem solving
relationship management techniques
technical challenge solutions
safety procedures and hazard response
Key Requirements
8 - 10 years technical site performance management experience
Mining or Construction Heavy equipment industry preferred
Fluency in English is a must
Proficiency in another local language will be preferred
Chinese, Türkçe or French language proficiency would be a plus
Experience developing solutions and identifying root cause analysis