Customer Support Consultant, French (2nd Line)

3Shape AS

Kyiv, , Ukraine
On-site
Technical support for 3d scanners and software
Customer-oriented approach
Strong verbal and writing skills in french and ukrainian
3Shape develops innovative 3D scanners and software solutions that improve dental and hearing treatments worldwide

Job Summary

  • 3Shape develops innovative 3D scanners and software solutions that improve dental and hearing treatments worldwide.
  • The role involves providing excellent technical support via multiple channels and managing customer cases efficiently.
  • Employees enjoy meaningful work, professional growth, comprehensive benefits, and a healthy work-life balance.

Matching Summary

3Shape develops innovative 3D scanners and software solutions that improve dental and hearing treatments worldwide.

Skills & Requirements

Must-have

  • Technical support for 3D scanners and software
  • Customer-oriented approach
  • Strong verbal and writing skills in French and Ukrainian
  • Upper-Intermediate English communication
  • Problem-solving and logical thinking
  • Experience with CRM systems
  • Multicultural team collaboration

Nice-to-have

  • Result-oriented and stress-resistant
  • Aspiration to self-development
  • Analytical and multitasking skills
  • Empathetic communication
  • Ability to work in a friendly and supportive environment

Key Requirements

  • B2 level French and Ukrainian language skills
  • Upper-Intermediate English proficiency
  • Experience in technical customer support
  • Ability to handle stress and multitask

Work Rights

Not specified

Tailored Resume

Cover Letter