Front Desk Agent (f/m/x)

Sofitel Sydney Wentworth

Vilamoura, Portugal
On-site
Guest check-in and check-out
Handle guest requests promptly
Process billing and payments
The Sofitel Sydney Wentworth is seeking a Front Desk Agent to provide exceptional guest service at the Victoria Golf Resort & Spa in Vilamoura, Portugal. The ideal candidate should possess strong interpersonal skills, a service-oriented mindset, and at least six months of experience in a similar role

Job Summary

  • As a Front Desk Agent, you are a true ambassador of the Victoria experience, transforming every stay into a unique and unforgettable memory.
  • Responsibilities include greeting guests, handling check-ins and check-outs, providing information, processing billing, and managing guest requests.
  • Employee benefits include complimentary upgrades, extended stays, discounted stays at Accor, Fairmont and Raffles properties, and special discounts on dining and wellness services.

Matching Summary

Match Score: 85

The Sofitel Sydney Wentworth is seeking a Front Desk Agent to provide exceptional guest service at the Victoria Golf Resort & Spa in Vilamoura, Portugal. The ideal candidate should possess strong interpersonal skills, a service-oriented mindset, and at least six months of experience in a similar role.

Skills & Requirements

Must-have

  • Guest check-in and check-out
  • Handle guest requests promptly
  • Process billing and payments
  • Maintain professional attitude
  • Knowledge of Front Office systems

Nice-to-have

  • Strong sense of hospitality
  • Sales-oriented mindset
  • Passion for delivering exceptional service
  • Calm, efficient, and organized

Key Requirements

  • Minimum 6 months' experience in a similar role
  • Fluency in Portuguese and English
  • Hotel school diploma is an asset
  • Previous experience in a 4* or 5* hotel is an asset
  • Knowledge of payment handling
  • Solid computer skills
  • Familiarity with safety and emergency procedures

Work Rights

Not specified

Tailored Resume

Cover Letter