Agents De Réservation ( Postes Basés À Casablanca & Marrakech)
Sofitel Brisbane Central
Casablanca, Morocco
On-site
Opera v5 system mastery
Handle reservation requests
Maximize sales upsells
Sofitel Brisbane Central is seeking Agents De Réservation for their locations in Casablanca and Marrakech. The role involves managing reservations, providing exceptional customer service, and utilizing the Opera V5 system, with a preference for candidates who have at least two years of experience in the hospitality industry
Job Summary
Process reservation requests via phone, email, and other channels, ensuring a quick and professional response.
Maximize sales by offering upsells and special offers tailored to customer needs.
Ensure an exceptional customer experience from the first contact, offering courteous and professional service.
Matching Summary
Match Score: 75
Sofitel Brisbane Central is seeking Agents De Réservation for their locations in Casablanca and Marrakech. The role involves managing reservations, providing exceptional customer service, and utilizing the Opera V5 system, with a preference for candidates who have at least two years of experience in the hospitality industry.