Patient Services Representative - Front Desk - Beachwood, Oh

Phynetdermatology

Beachwood, OH, United States
On-site
Patient registration and scheduling
Clinical call coordination and triage
Microsoft office proficiency
Phynetdermatology is seeking a Patient Services Representative for their Beachwood, OH location. The role involves managing patient registration, appointment scheduling, and clinical call coordination, ensuring a high standard of patient care and operational efficiency

Job Summary

  • This role ensures seamless patient care by managing registration, appointment scheduling, and clinical call coordination across multiple practices.
  • The candidate must accurately triage clinical calls and support patients in completing required forms to ensure accuracy and completeness.
  • Success in this position requires meeting productivity benchmarks while maintaining a thorough understanding of billing processes and medical services.

Matching Summary

Match Score: 85

Phynetdermatology is seeking a Patient Services Representative for their Beachwood, OH location. The role involves managing patient registration, appointment scheduling, and clinical call coordination, ensuring a high standard of patient care and operational efficiency.

Skills & Requirements

Must-have

  • Patient registration and scheduling
  • Clinical call coordination and triage
  • Microsoft Office proficiency
  • Multiple computer system navigation
  • Collecting patient payments

Nice-to-have

  • Warm and professional patient engagement
  • Detail-oriented documentation assistance
  • Proactive issue escalation skills
  • Clean and organized environment management
  • Consistent attendance and punctuality

Key Requirements

  • High school diploma or equivalent
  • 0-1 years customer service experience
  • Proficient in Microsoft Office applications

Work Rights

Not specified

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