Pt - Recepcionista Turno Tarde

Sofitel Brisbane Central

São Paulo, Brazil
On-site
Check-in and check-out procedures
Reservation system data entry
Advanced english conversation skills
Sofitel Brisbane Central is seeking a part-time evening receptionist to provide exceptional service to guests during their stay. The role involves managing check-ins and check-outs, addressing guest inquiries, and ensuring a memorable experience through effective communication and problem-solving skills

Job Summary

  • The role involves managing the entire guest journey from arrival to departure to ensure a memorable experience.
  • Candidates must be proficient in advanced English conversation to effectively communicate with international guests.
  • The position requires strict adherence to reception procedures and the ability to mediate critical situations.

Matching Summary

Match Score: 85

Sofitel Brisbane Central is seeking a part-time evening receptionist to provide exceptional service to guests during their stay. The role involves managing check-ins and check-outs, addressing guest inquiries, and ensuring a memorable experience through effective communication and problem-solving skills.

Skills & Requirements

Must-have

  • Check-in and check-out procedures
  • Reservation system data entry
  • Advanced English conversation skills
  • Conflict mediation with guests
  • Telephone etiquette standards

Nice-to-have

  • Empathy and patience with clients
  • Discretion and confidentiality
  • Flexibility and adaptability
  • Team leadership orientation
  • Problem-solving capabilities

Key Requirements

  • Higher education in Tourism or Hospitality
  • Advanced English proficiency required
  • Experience in hotel front desk operations

Work Rights

Not specified

Tailored Resume

Cover Letter