Guest Services Representative

On Location

Base: competitive salary, commensurate with experi...
**
Exceptional customer service
Handle incoming phone calls and emails
Strong organizational skills
** On Location is seeking a Guest Services Representative to provide exceptional customer service in a fast-paced environment related to various events in sports, music, and lifestyle. The ideal candidate will possess strong communication skills, a passion for helping others, and the ability to manage multiple tasks efficiently. **

Job Summary

  • Guest Service Representatives will assist guests with exceptional customer services before, during and after all events related to sports, music and lifestyle.
  • This position will handle incoming phone calls and emails in a professional, efficient, friendly manner and requires strong organizational, and written and verbal communication skills.
  • The role offers a competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid time off, and a 401k plan.

Matching Summary

Match Score: 75

** On Location is seeking a Guest Services Representative to provide exceptional customer service in a fast-paced environment related to various events in sports, music, and lifestyle. The ideal candidate will possess strong communication skills, a passion for helping others, and the ability to manage multiple tasks efficiently. **

Salary

Base: Competitive salary, commensurate with experience; Bonus/Equity: Not specified; Benefits: medical, dental, vision, life and disability insurance, paid time off, and 401k plan

Skills & Requirements

Must-have

  • exceptional customer service
  • handle incoming phone calls and emails
  • strong organizational skills
  • written and verbal communication skills
  • manage multiple tasks
  • resolve specific issues related to clientele

Nice-to-have

  • desire to learn and grow
  • offer ideas and suggestions
  • passion for helping others
  • express empathy
  • remain calm, cool, and collected

Key Requirements

  • minimum of 2+ years customer service experience
  • High school diploma or equivalent
  • Ability to multi-task within a high-pressure environment
  • Flexibility with weekend shifts and extended work

Work Rights

Not specified

Tailored Resume

Cover Letter