Lead Pawnbroker- Metronorte

maxiefectivo.hn

Guatemala City, Guatemala
**
1+ year supervision or customer service experience
Keyholder responsibilities for opening and closing
Inventory control and loss prevention
** The Lead Pawnbroker at maxiefectivo.hn in Guatemala City is responsible for providing leadership and operational direction to maximize revenue while controlling expenses in a pawn shop environment. This role involves coaching team members, delivering exceptional customer service, and ensuring compliance with company policies and procedures. **

Job Summary

  • The Lead Pawnbroker provides operational leadership and coaching to maximize revenue while controlling expenses to meet business objectives.
  • This role is responsible for executing sales and loan transactions accurately, managing inventory, and ensuring strict compliance with company policies and local regulations.
  • As a keyholder, the incumbent oversees daily store operations, supports staff recruitment and training, and maintains a positive, safe work environment.

Matching Summary

Match Score: 75

** The Lead Pawnbroker at maxiefectivo.hn in Guatemala City is responsible for providing leadership and operational direction to maximize revenue while controlling expenses in a pawn shop environment. This role involves coaching team members, delivering exceptional customer service, and ensuring compliance with company policies and procedures. **

Skills & Requirements

Must-have

  • 1+ year supervision or customer service experience
  • Keyholder responsibilities for opening and closing
  • Inventory control and loss prevention
  • Sales and loan transaction execution
  • Team coaching and performance feedback

Nice-to-have

  • Prior pawn industry experience
  • Firearms regulation compliance knowledge
  • Positive culture building skills
  • Change management facilitation
  • Diversity and inclusion participation

Key Requirements

  • Minimum 1 year of supervision or customer service experience
  • High school diploma or equivalent (Titulo a nivel medio)
  • Valid driver's license for personal vehicle use
  • Ability to comply with firearms regulations

Work Rights

Not specified

Tailored Resume

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