Head, Aftersales – Southern

Hastings Deering

After sales csi targets
Profitability, productivity, efficiency
Customer satisfaction and delight
Ensure that the branch meets all our customers’ needs in accordance with the after sales CSI targets

Job Summary

  • Ensure that the branch meets all our customers’ needs in accordance with the after sales CSI targets.
  • Responsible for the after sales performance of the branch in terms of profitability, productivity, efficiency and utilization.
  • Manages the after sales team to meet customers' requirements and delights customers through their experience with us.

Matching Summary

Ensure that the branch meets all our customers’ needs in accordance with the after sales CSI targets.

Skills & Requirements

Must-have

  • after sales CSI targets
  • profitability, productivity, efficiency
  • customer satisfaction and delight
  • principal requirement standards compliance
  • adherence to employment procedures

Nice-to-have

  • operational excellence
  • high performance standards
  • good corporate governance
  • partner of choice

Key Requirements

  • Compliance with statutory requirements
  • Adherence to company policy

Work Rights

Not specified

Tailored Resume

Cover Letter